What to do First
Making funeral arrangements is a time of emotion and difficult decision making. Many people struggle with where to start the process.
Bryan J. Reid Funeral Services endeavour to make this process as simple as possible. We listen to you as a family, some families know exactly what they want, where some rely solely on our advice.
Each family is different with individual needs. Nothing is right or wrong when organising a funeral. if it is important to you as a family it is important to us. Never be afraid to make requests, as in most cases these can be arranged.
Prior to contacting Bryan J Reid Funeral Services there is some information which may be useful in what to do immediately when your loved one passes. Sometimes this can be sudden, other times a result of a long illness, therefore we have listed some circumstances where this may occur. We have tried to keep these guidelines simple :-
This can either be sudden or a result of a long illness. If Sudden an Ambulance is called, they will help guide you through by contacting the Coroner or Doctor. If the passing was expected, then a call to the Doctor or Palliative care team will implement a home visit to issue a medial cause certificate. Once this is completed we are able to transfer your loved one to our mortuary facilities
If your loved one passes away in the hospital, Public Hospitals and some Private Hospitals have holding facilities where they hold your loved one until we have been contacted to transfer .
Generally the Nursing Homes and some Private Hospitals require you to inform them of your Funeral Director of Choice so that after the Doctor has issued the Medical Cause the Funeral Director will be contacted. Therefore, if your loved one is currently or soon to be placed in a Nursing home it may be prudent to have some pre-arrangements ( link to pre-arrangements page) in place.
Your decision to call Bryan J Reid Funeral Services is the next step. We will be available to you and your family to assist with arrangements at your convenience. This can either be done in our office, or we find many families are comfortable by making arrangements in the familiar surroundings of their own home.
At this meeting we sit down together and discuss options available for your family. There is a small amount of paperwork that needs to be completed, along with making decisions for the Funeral Service itself, these items include day, time, location and whether you would prefer clergy or a celebrant, other decisions such as music, flowers, coffin choice are also discussed. We then make these arrangements on your behalf. A more detailed list of what we arrange can be found under The Role of a Funeral Director.